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If you encountered a problem while installing Office on a PC, try restarting your computer and then attempting to install Office again. If that didn't help, use the uninstall troubleshooter to uninstall Office completely. After your uninstall is complete, try reinstalling Office.

Download and installation issues on a Mac

When complete, a checkmark appears next to the Rest button. As an Office 365 admin, you can check Office 365 service health. If you can't find Access on your computer even though its included with your Office 365 subscription, try the following in the order listed. Use the Microsoft 365 setup troubleshooter to install Microsoft 365, Office 2021, Office 2019, or Office 2016 on your Windows PC. To resolve, first make sure you installed the latest Office update. When you install Office for Mac, the app icons aren't automatically added to the dock.

Troubleshooter didn't help? Select from below:

Below the reset section in the Office Advanced Options (shown above) is an uninstall link. You’ll then need to re-download and reinstall Microsoft Office. If you're not sure what plan you have, follow the steps in What Office 365 for business subscription do I have? It could also happen because you haven't assigned a license to yourself or your users. If your admin has given you permission to install updates, the Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements.

Issues after installing Office

• Comments that don't add value will be removed, including off-topic or content-free comments, or comments that look even a little bit like spam.
• When you're done, you might need to restart your computer.
• As the Office 365 for business admin, you're responsible for Managing user software in Office 365.
• If Office is taking a long time to install you may be on a slow connection or you another install or update may be happening in the background.
• Come with me as I write this article in real time as I try to resolve the issue.
• In addition, with Office for business plans only admins responsible for managing Microsoft 365 in their organization can do certain tasks.

To add to the dock, drag the app icon from the Launchpad or the Applications folder. Keeping Office up-to-date ensures that you have the latest security updates Outlook not receiving emails solution and fixes. For information about installing updates, see Install Office updates. You might get an error that has a number and maybe some descriptive text. Although the messages are hard to understand, there are often solutions.

I get a "Stop, you should wait to install Office 2016" error

See the Browsers section on the system requirements page. The steps to access the repair tool vary depending on your operating system. I want comments to be valuable for everyone, including those who come later and take the time to read. Unfortunately, there’s no general-purpose Microsoft Office document repair tool. If your documents are the cause of the problem, hopefully you have backup copies that haven’t been damaged.



When you install Office 365, all the applications that came with your particular Office product is installed at the same time. You can't custom select which Office applications you want to install or not install, nor you can't delete individual applications after your installation is complete. However, you can delete shortcuts to applications you don't plan to use. For download and installation issues on a Mac, see What to try if you can't install Office for Mac. When you install Office 2016, all the applications that came with your particular Office product are installed at the same time.

Select the tab for your plan:

In addition, with Office for business plans only admins responsible for managing Microsoft 365 in their organization can do certain tasks. Therefore, admins should view the issues and solutions listed under both the Office for business and Microsoft 365 Admin tabs. You can also choose to have users sign into the Office 365 portal with their work or school account and follow the steps in Install Office on your PC or Mac to install Office themselves. If you've used up your five installs and want to install Office on another computer, you have to deactivate an installation. If you need to install the 64-bit version, select the PC step-by-step tab and expand the section, "Install or reinstall an Office for business product." If you previously installed the 32-bit version of Office on your PC, but decide you now want the 64-bit version, you'll have to uninstall 32-bit and then reinstall the 64-bit version of Office.